![]() That’s it! Cannot play Flash games and stream videos Tap the check box next to Unknown Sources.Open your the Settings app on your HTC One.Don’t worry, your phone doesn’t a problem whatsoever, you just need to follow these steps: There is a setting you need to enable so you can install apps from Amazon. EmmanuelĪ: Emmanuel, by default all Android devices are set not to install apps from “third-party” markets. Does it mean that my phone can’t get something from a non-Google market? I would really appreciate it if you could explain to me why this is happening. I can install apps from the Play Store alright but I can’t when the app is from Amazon. My problem is about installing some apps off the Amazon. I’ve been using this phone for barely a month now and of course I’m still learning. ![]() Q: This is my first time I use a smartphone and I got an HTC One M8. So, you have two options you can either live with it or bring it back to the store and have it replaced the soonest possible time. Apparently, it is a manufacturing issue and there isn’t much we can do about it. ![]() Is this a common issue with this phone? - JoelĪ: You’re not the first one who emailed us about it. ![]() I can push it back so it would snap right in but sooner I can see the bump again. However, I noticed that the top speaker grill is loose or has a small bump beneath the front camera. Q: My HTC One (M8) is new, just a month old, and I don’t have any issues software-wise. The screen should be working fine after you did that but that’s just a band aid over the wound the best way to tackle this problem is to have the phone replaced while you still can demand a replacement. But to work around this issue, press and hold the power and volume up keys for 10 seconds to force restart the phone. There isn’t any explanation as to why this problem happens but I’m sure you don’t want to stick to a device that already has an issue out of the box. You know, the phone is pretty new and it is useless to troubleshoot the problem when you can just bring the phone in and replaced. MartinĪ: It seems that this problem is actually common to HTC One M8 owners. Help me please because I just don’t know how to fix this problem. The tracks play but when I tried to turn the screen on to text somebody, it won’t. In the afternoon, the problem happened again but it happened while I was listening to music. I leave the phone be and after I took a shower I attempted to turn it on and it was working fine. Eventually, the alarm stopped as I haven’t set it to snooze. Like this morning, the alarm goes off at 6 so I jumped to my feet to turn it off so I can go back to sleep but the screen won’t turn on, the alarm however, kept going that it woke up people in the house. Q: So, I just got my HTC One M8 this week and I love it the design, performance and everything, however, there is one issue. Phone’s screen won’t back on while device still working ![]() We also have a Facebook page that we also use to cater the needs of our readers. If you have concerns with your phone, whatever the brand is, as long as it is Android, email us at and we will try to answer every email and include them in our future posts. The ones cited in this post are actually common but I think there are only very few complicated One M8 problems. This is apparently the first segment of this series but I’m sure we will be doing a lot of HTC One M8 Problems and Solutions articles as we’ve also received a lot of emails from owners. So, here we are, opening our door to questions from One M8 owners. I know we’ve been so pre-occupied addressing Galaxy S series problems this past several months that we seemed to have neglected the needs of HTC One M8 owners. ![]()
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